Travel & Entry Requirements

Travel insurance contact information

We understand that unexpected events can occur while traveling, which is why we offer comprehensive travel insurance services to provide you with peace of mind during your journey.

While travel insurance is not compulsory, we highly recommend considering it as an essential part of your travel planning. With our Insurance Services, you can travel with confidence, knowing that you are protected against a range of unforeseen circumstances.

Purchase Travel Insurance
  • Africa

    All our A350 Aircrafts have Wi-Fi and most of our B777 and B787 are currently being equipped.

  • Asia

    On aircrafts equipped with Wi-Fi, the cabin crew will make an announcement regarding the availability and type of Wi-Fi service we have at the beginning of the flight.

  • Europe

    If you can’t access the service on-board due to technical problem and payed for it, you will be refunded.

  • America

    On aircrafts equipped with Wi-Fi, the cabin crew will make an announcement regarding the availability and type of Wi-Fi service we have at the beginning of the flight.

  • Middle East

    On aircrafts equipped with Wi-Fi, the cabin crew will make an announcement regarding the availability and type of Wi-Fi service we have at the beginning of the flight.

  • Comprehensive Coverage

  • Convenient Purchase Options

  • Terms and Conditions

Comprehensive Coverage

Our travel insurance covers a wide range of items, ensuring that you are insured throughout your journey. The items we cover include, but are not limited to:

*Only available to residents of Dubai & Rwanda. More destinations will be added.

  • Baggage loss or delay
  • Flight cancellation
  • Emergency medical expenses
  • Flight delay or missed connection
  • Personal liability
  • Emergency medical evacuation

Convenient Purchase Options

Enjoy a hassle-free experience purchasing RwandAir travel insurance. You have two options available to you:

  • During Booking : When making a new booking on our website, you will have the opportunity to add travel insurance during the booking process. Select the insurance option that best suits your needs, and it will be seamlessly included in your booking.
  • Manage Booking : If you have already booked your flight with us, you can easily add travel insurance by accessing your booking through our website. Simply log in to your booking, select your flight, and choose the travel insurance option during the Manage Booking process.

Terms and Conditions of RwandAir Travel Insurance

While our travel insurance is designed to provide comprehensive coverage, it's important to understand the terms and conditions associated with the policy.